Customer yang Terhormat,
Sehubungan dengan permintaan pengiriman yang sangat tinggi di partner jasa kurir kami menjelang libur Natal 2020 dan Tahun Baru 2021, kami informasikan bahwa pengiriman barang untuk transaksi yang dilakukan selama bulan Desember 2020 hingga pertengahan Januari 2021 akan diterima 5 - 7 hari lebih lama dari SLA yang ada. Pengiriman akan kembali normal setelah periode tersebut.
Terima Kasih. Happy Holidays!
TADA Card is the all-in-one gift card can be redeemed into a wide selection of gifts such as shopping vouchers, electronics, home furnishings, hotel tickets, airline tickets, credit, donations and zakat at redeem.usetada.com.
Log in with your TADA card number and PIN here.
Log in at redeem.usetada.com and fill out the card number and PIN listed on your card. For those who received a TADA card from the company or program listed below, there is a dedicated place for you to log in. Please click the link to take you to the page:
The card number and PIN can be found on the back of your TADA card. The card number is a 16 digit number and the PIN a 6 digit number.
Please call our Customer Service to reset your PIN. You will be asked to provide your name, card number, phone number, and e-mail.
For Jabodetabek, shipping fee is free until March 31, 2017. Shipping fee applies for those outside of Jabodetabek and will be deducted from your TADA card balance. Shipping fee will depend on the region.
For prepaid phone credit, or pulsa, and PLN has a maximum delivery time limit of 1x24 hours from the time of booking. If it has been more than 1x24 hours, please contact our Customer Service for further service.
E-voucher will be sent within 2 business days to the phone number or email that was entered during checkout.
The process of delivery will take 3-5 working days (excluding Saturdays, Sundays and public holidays). If you have not received your gift within 5 working days, please contact our Customer Service.
After completing the payment on redeem.usetada.com, click Order Tracking and select the transaction ID to see the detail of your order. The delivery status on this page.
Yes, the remaining value is still available for later purchase.
No. TADA card can only be used by logging in to redeem.usetada.com and redeeming it for a selection of gifts on the website.
TADA cards that have been activated should be treated as cash and if the card is lost, immediately contact our Customer Service to block the card. If you want to have a replacement card you will be charged for the new card and your last remaining balance will be loaded on to the new card.
You are still able to log in to redeem.usetada.com as long as you have the card number and PIN.
Please contact Customer Service to get further support.
TADA can be used once or more until your balance reaches zero.
TADA cannot be refunded and can only be redeemed with a gift in accordance with the existing balance.
If your balance is insufficient, payment can be combined with a credit card.
No. A gift that is exchanged / bought in redeem.usetada.com cannot be exchanged / returned.
You can check the remaining balance in your TADA card once you log in at redeem.usetada.com.
You can redeem TADA value with various prizes such as shopping vouchers, home appliances, gadgets & electronics, hotel booking, flight tickets, donation, charity, and telco vouchers.
No. Inter-card balance transfer cannot be done.
There is an option to continue payment through mixed payment where you can partially pay for the item with your debit card (bank transfer) when your TADA card balance is insufficient. Please take note that the difference needs to be at least Rp10,000, the minimum amount for bank transfer.